Terms of Use
Welcome to the Duo Foods website.
These Terms of Use (“Terms”) govern your access to and use of the Duo Foods website (“Website”). By accessing or using the Website, you agree to comply with these Terms.
If you do not agree with these Terms, please do not use the Website.
1. About Duo Foods
The Website provides information about Duo Foods, its business, products, brand, history and related activities.
The Website also provides visitors with ways to contact Duo Foods regarding distribution, retail partnerships, trade enquiries, media and press enquiries, careers and other questions.
2. Product Purchases
The Duo Foods Website may direct visitors to third-party platforms where Duo Foods products may be purchased.
The Website’s current “Buy Now” functionality directs visitors to e-commerce platforms.
Duo Foods does not process purchases directly through the Website unless expressly stated otherwise.
Any purchase made through a third-party platform is subject to that platform’s own terms, conditions, pricing, delivery policies, cancellation policies, refund policies and other applicable rules.
3. Availability
We may change, update, add or remove products, product information, Website features or other content at any time without prior notice.
We do not guarantee that every product displayed on the Website will be available for purchase at all times or in every location.
4. User Submissions
If you submit information, messages, documents or other material through the Website, you confirm that:
- The information you provide is accurate to the best of your knowledge
- You have the right to provide the information or material
- Your submission does not knowingly violate any applicable law or the rights of another person
- Your submission does not contain malicious code or material intended to disrupt the Website
The Website allows users to submit enquiries and, for careers-related enquiries, optionally attach a résumé or CV.
5. Prohibited Use
You must not use the Website:
- For any unlawful purpose
- To attempt to gain unauthorised access to the Website or its systems
- To interfere with the Website’s operation or security
- To introduce viruses, malware or other harmful code
- To impersonate another person or organisation
- To submit false, misleading or fraudulent information
- To scrape, copy or systematically collect Website content for unauthorised commercial purposes
6. Third-Party Links
The Website may contain links to websites operated by third parties.
These links are provided for convenience and do not mean that Duo Foods endorses or controls those websites.
Duo Foods is not responsible for the content, availability, security, privacy practices or terms of third-party websites.
7. Disclaimer
The Website and its content are provided for general informational purposes.
While we make reasonable efforts to maintain accurate and useful information, we do not guarantee that the Website will always be complete, accurate, current, uninterrupted or error-free.
We reserve the right to correct errors, update information and make changes to the Website at any time.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Duo Foods will not be responsible for losses or damages arising from:
- Your use of or inability to use the Website
- Reliance on information available on the Website
- Temporary unavailability or interruption of the Website
- Third-party websites or services linked through the Website
- Purchases, deliveries or services provided by third-party platforms
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
9. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect and use personal information.
By submitting information through the Website, you acknowledge that your information will be handled in accordance with the Privacy Policy.
10. Changes to These Terms
We may update these Terms from time to time.
Any changes will become effective when the updated Terms are published on the Website. Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.
11. Contact Us
For questions regarding these Terms of Use, please contact:
Duo Foods
Email: info@duofoods.com